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If your key is marked as "already used," contact support with your order number, and we'll verify the issue and provide a replacement.
Game keys are usually delivered instantly after payment confirmation. Check your email and account dashboard.
Please contact support immediately with your order details, and we’ll help you correct the issue.
If the key is region-locked, you may encounter issues. We recommend activating the key in the region it was intended for.
This may happen if there are verification issues with your payment. Check your email for further instructions or contact support.
Log in to your account and go to "My Orders." You can find your game keys there or contact support for assistance.
Simply go to the platform’s store (e.g., Nintendo eShop, PlayStation Store), select "Redeem Code," and enter the gift card code. It will be added to your account balance.
Yes, gift cards are generally region-specific. Make sure to check the region requirements on the product page before purchasing.
Yes, gift cards can be used to purchase subscriptions on most platforms. Make sure you have enough balance to cover the subscription cost.
Orders for digital products are processed instantly, so cancellations are usually not possible. If you have an issue with your order, please reach out to our support team at info@infernokeys.com.
Log in to your account and go to the "Order History" section. You’ll see the status of all your purchases there.
This usually indicates that we are still processing your payment. It should clear up soon, but if you’re concerned, feel free to email us at info@infernokeys.com.
Contact our support team at info@infernokeys.com with your order number and the new email address, and we’ll update it for you.
Unfortunately, digital products cannot be refunded or exchanged once delivered. Contact support at info@infernokeys.com to discuss potential solutions.
Once your purchase is complete, you’ll receive a game key via email. Follow the instructions provided to activate and download your game.
If you believe there are incorrect charges, please contact us at info@infernokeys.com with your transaction details.
Make sure your payment details are correct and your card or account has sufficient funds. If the issue persists, try a different payment method or contact your bank. You can also reach out to us at info@infernokeys.com for assistance.
If you encounter an issue with your purchase, please contact support at info@infernokeys.com, and we’ll do our best to assist you.
No, you can only use one payment method per transaction. Choose the option that suits you best during checkout.
Absolutely. We use secure encryption protocols to ensure that your payment information is always protected.
Invoices are automatically generated and sent to your email after the purchase. If you need a copy or have specific requests, email us at info@infernokeys.com.
Once the payment is processed, it cannot be changed. If you face any issues, contact support at info@infernokeys.com.
Enter your promo code in the "Promo Code" field at checkout, and the discount will be applied to your order total.
If you believe there are incorrect charges, please contact us at info@infernokeys.com with your transaction details.
Click on "Forgot Password?" on the login page and follow the instructions to reset your password via email.
Log in, go to "Account Settings," and you can update your personal information, payment methods, and more.
If you wish to delete your account, please email us at info@infernokeys.com. Note that deleting your account is permanent and cannot be undone.
Log in to your account, and click on "Order History" to see a list of all your past purchases.
Ensure that your email and password are correct. If you still can’t log in, try resetting your password or contact us at info@infernokeys.com.
No, each account must have a unique email address. If you need to update your email, contact support at info@infernokeys.com.
Yes! Subscribe to our newsletter, and you’ll receive the latest deals, promotions, and game releases straight to your inbox.
Email info@infernokeys.com with your current email and the new email you want to use, and we’ll update it for you.
Check the product description for any region-specific restrictions. We clearly state if a key is locked to a particular region or platform.
Absolutely! Simply make the purchase and forward the key or gift card code to the recipient.
A digital key is a code you receive online to download the game. Physical copies are actual discs. We specialize in digital keys for instant delivery.
Yes, we offer pre-orders for select titles. Keep an eye on our homepage for upcoming releases.
Visit our "Contact Us" page, or send us an email directly at info@infernokeys.com. We’re here to help!
Our site primarily supports English, but we are working on adding more languages to better serve our global audience.
Yes, we regularly run promotions and offer special discounts. Subscribe to our newsletter to stay updated on the latest deals!
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