Privacy Policy
This Privacy Policy describes how ILAME SERVICES LIMITED (operating under the brand name InfernoKeys) collects, uses, stores, and protects personal information of Users who interact with our services. By using our website or services, you agree to the terms described herein.
Last Updated: November 4, 2024
1. Data Controller Information
Data Controller: ILAME SERVICES LIMITED
Registered Address: 5 Brayford Square, London, E1 0SG, United Kingdom
Company Number: 15951216
Contact Email: info@infernokeys.com
2. Information We Collect
2.1. Personal Information Provided by Users
When Users register or use our services, we may collect the following personal information:
Contact Information: Full name, email address, and place of residence.
Account Information: Username and password.
Billing Information: Payment details such as credit card or bank account information, where applicable.
Communication Data: Any correspondence exchanged with our support team.
2.2. Automatically Collected Data
We may automatically collect certain information when you access the Site, such as:
Log Information: IP address, browser type, operating system, pages viewed, and timestamps.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use personal data collected from Users for the following purposes:
3.1. To Provide and Manage Services
To create and maintain User accounts.
To process transactions and fulfill orders.
To communicate with Users regarding purchases, account issues, or general inquiries.
3.2. To Improve Our Services
To analyze user behavior and site performance to improve our services.
To personalize user experience on our Site.
3.3. For Legal and Administrative Purposes
To comply with applicable laws and regulations.
To prevent fraudulent activities, secure the Site, and protect User accounts.
4. Sharing and Disclosure of Information
4.1. Service Providers
We may share personal information with third-party service providers who assist in payment processing, customer support, data analytics, and website hosting. These third parties are contractually obligated to maintain the confidentiality of the information and to use it solely for providing services to us.
4.2. Legal Requirements
We may disclose personal data when required by law or to comply with legal processes, or to protect the rights, property, or safety of ILAME SERVICES LIMITED, our Users, or others.
4.3. Business Transfers
If ILAME SERVICES LIMITED undergoes a merger, acquisition, or sale of assets, User information may be transferred as part of that transaction. We will provide notice before any personal data becomes subject to a different privacy policy.
5. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data. This includes measures to protect data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain certain data for longer periods if required by law, such as for accounting, tax, or legal purposes.
7. User Rights
7.1. Access and Correction
Users have the right to request access to their personal information and request corrections if the information is inaccurate or incomplete.
7.2. Deletion
Users may request the deletion of their personal data if it is no longer necessary for the purposes for which it was collected, or if processing is based on consent which the User withdraws.
7.3. Objection and Restriction
Users have the right to object to the processing of their data or request a restriction on processing under certain circumstances.
7.4. Data Portability
Users may request a copy of their personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@infernokeys.com.
8. Cookies Policy
Our Site uses cookies to improve User experience, provide analytics, and store User preferences. Users may opt-out of non-essential cookies by adjusting their browser settings. For more details, please refer to our Cookie Policy, available on our Site.
9. International Data Transfers
Personal information collected by ILAME SERVICES LIMITED may be transferred to, stored, or processed in countries outside of the User's country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Users will be notified of any significant changes through the Site or via email. The "Effective Date" at the top of the policy will indicate when it was last revised.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@infernokeys.com
Address: ILAME SERVICES LIMITED, 5 Brayford Square, London, E1 0SG, United Kingdom