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I purchased a digital item - How do I activate my key?
After your purchase, you’ll receive a key via email. To activate it, follow the instructions provided for the platform (e.g., Steam, PlayStation Store, Xbox).
How can I contact support if I have a question or problem with my item?
You can use the form on this page to submit a ticket or email us directly at support@infernokeys.com.
I want to cancel an order. Can I do that?
Once a digital item is delivered, it cannot be canceled. If your order is still processing, please contact support as soon as possible.
My order is processing. What does that mean?
Can I request a refund if the key doesn’t work?
Yes, if your key is invalid or doesn’t work, please submit a ticket with your order number, and we will assist you in resolving the issue or providing a replacement.
How long does it take to receive my digital key?
Digital keys are usually delivered instantly via email once the payment is confirmed. If you don’t receive your key, please check your spam folder or contact support.